Put Code ZMVIP0006 to get 6% off when spend 80USD. Put code ZMVIP05 to get 5% off when spend 50USD.
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No 1:
All item with 1 years warranty, Part B can get replacement item or return to repair if item non-human destruction.

No 2:
Return the item to get full refund with reasonable reason, but you should bear the return cost. The products returned by Party B should be in original otherwise, Party A will not be refund. Party A refunds after receiving the return products and confirming they meet the requirements.