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DescriptionSpecificationsWifi: 2.4g Voltage: 12v APP: tuya / smart life APP Voice Control: Alexa / Google Home Power: 5W Lumen: 400LM Base: Gu 5.3 CRI: more 85 Color: RGBW+2700K-6500K Warranty: 2 years Lighting angle: 120°
Feature:
- Alexa or Google Home voice contol.
- Smart Life or Tuya Smart app control.
- Group control.
- RGBW colorful control.
- Temperature and brighter adjust
- 12V input
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About Zemismart
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GuideUser Manual Download
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NotesPackage Include:
• Bridge 2.0 *1
• Adapter *1
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Payment & Shipping & WarrantyPayment Methods:
zemismart.com accepts PayPal, Wire Transferas secure payment methods:
1. PayPal
1) Login To Your Account or use Credit Card Express.
2) Enter your Card Details, the order will be shipped to your PayPal address. And click “Submit”.
3) Your Payment will be processed and a receipt will be sent to your email inbox.
Shipping:
The transit time depends on where you're located and where your package comes from. If you want to know more information, please contact our customer service. We will settle your problem as soon as possible. Enjoy shopping!
Warranty:
1. We test all product carefully for each item before shipping and pack in good way.
2. Everything order from our company can get one year warrany.
3. Processing time 1-2 business days normally after payment.
4. Sometimes the item in your order is really a hot seller and it may be just sold out at that time. It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
5. If you don’t receive any shipping confirming over three days after the payment is made, please kindly contact our customer service .We will check for you.
If my items arrived damaged?
Rarely, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen.
If this has happened, please follow these steps:
1. If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.
2. If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
3. Next, contact us immediately with your order number and a full description / pictures of the broken item issue. We will contact the courier company from our end.
4. Once the courier company confirms that the case is valid, they will compensate us, and we will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to us in order for us to send out a new piece.
If my products go broken after a period of use?
If you encounter quality issues within the warranty period, you can ask for us. Every product has a specific warranty period(If it is not stated in the product listing, contact us).
In this case, please kindly provide us with proof as below:
The photos or video of the defective item(s)
The photos, video or screenshot showing the malfunction of the defective item(s)
We will usually offer you a refund or send a replacement as soon as the problem is confirmed.
Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should cover the return shipping fee, and we is responsible for the shipping costs of arranging reshipment by air mail. -
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